Skip to main content

Outpost24 Technical Support

Technical Support
We provide direct support for our customers and ensure every customer gets the technical expertise they need, on demand, by qualified technology and security experts

At Outpost24, we are committed to providing the highest quality service so that customers get full value from their security program. Our support packages offer tailored solutions, to give you the flexibility to choose the level of support you need.

We offer support for our entire product range, and our support team works directly with the development team to report user feedback and continuously improve our tools.

Log in with your user profile to:

  • Create support requests
  • Check or update the status of existing requests
  • Receive notifications when your requests change status
  • Subscribe to product update alerts
Sign in

A snapshot of our support services:

  • 24/7 availability
  • 24 hour ticket response time
  • Phone support
If you don’t have an account, request access to the portal here. 

Product status:

Check the running status of Outscan and its maintenance schedule

Customer Support Service Description

Outpost24 Customer Support is aimed at building competent and sustainable customer success. We want our customers and partners to have the best prerequisites for being successful in their Cyber Security Resilience. This Customer Support Service Description page contains information about our Customer Support offerings.


If you have any feedback about the portal, just open a request. We value your feedback and will continuously evaluate the way we work, to ensure continuous improvement of our support service.

*Please note that our old email address will become redundant and closed down on March 12, 2018. Details of technical support can be found here.

What our customers say

"Outpost24’s customer service has been great, as we found the previous Account Manager to be awesome in setting up our accounts very quickly! Technical support has been solid as well in helping us solve whatever problems we may have."

Security Manager, Large Enterprise Aerospace & Defense Company

Looking for anything in particular?

Type your search word here